FAQ

As a professional food machinery company, Yazhong can help you solve many problems, even small details. Here can offer you FAQ to help you know our products and our company on our official website. Hope you have an amazing experience in Yazhong.

What certification do you have ?
We can supply CO, FAT , Form A, From B, Form C, Form E, From F, Form R, COC, PVOC, SONCAP, SGS, SASO, CE.
Please do trust us, we are determined to provide you best quality equipment.
Certification
Common problem
We are not in China How can we know more about your quality ?
Videos and photos of machines will be sent to you. We also have machines in store. Warmly welcome you to check machines' quality directly. We also can operate machines for you in our factory.
Quality
Common problem
Do you have the products in stock ?
Yes, we have some model products which can supply to you.
Inventory
Common problem
What's the MOQ(Minimum Order Quantity) ?
We are specialized in wholesales of food machinery, so the agent in overseas will be highly appreciated ! The best quality with best price to achieve the win-win cooperation!
MOQ
Common problem
Can I change the voltage if the machine is not available in my country ?
Of course, our professional engineers will solve all those problems for you, and we also can customize the suitable motor for you according to your special demand. Professional advice will supplied by us when you select machines.
Voltage
Common problem
You are a manufactures or a trading company ?
We are manufactures in China and warmly welcome to you come to our factory.
Company
Common problem
How does your factory do regarding quality control ?
Quality is priority, and we always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
Quality Control
Common problem
What's is your warranty terms ?
Warranty time is for 12 months.
Warranty Terms
Common problem
We are not in China, how can you ship machines to us ?
Do not worry about Shipment. We can help you to arrange shipment for you by Sea, by Air and by Express. If you have agent in China, welcome to your agent to come to us to pick up cargo if you like.
Ship Machines
Common problem
Can I visit your company ?
We have an exhibition hall in Zhengzhou city, warmly welcome to visit us to examine the quality and negotiate business any time.
Visit
Common problem
What payment method do you accept ?
We accept payment by T/T, L/C or Western Union generally.
Payment Method
Common problem
Do you provide after-sale service ?
Yes, if have any problems, welcome to contact us. We can also send engineers abroad to help install machines if customers’ need. Our After-sales Service email is bestjoyshine@gmail.com.
After-sale Service
Common problem
How can I know the shipment status after payment ?
The shipment details include packing, tracking no. and loading photos, shipping documents will be updated through E-mail in time.
Shipment Status
Common problem
Can you give us the best price?
we have our own product processing factory, and the product price is favorable.
Voltage
Common problem
Can your company provide shipping?
We can provide shipping.
Ship Machines
Common problem

« 1 2 »

FAQ

What certification do you have ?

We are not in China How can we know more about your quality ?

Do you have the products in stock ?

What's the MOQ(Minimum Order Quantity) ?

Can I change the voltage if the machine is not available in my country ?

You are a manufactures or a trading company ?

How does your factory do regarding quality control ?

What's is your warranty terms ?

We are not in China, how can you ship machines to us ?

Can I visit your company ?

What payment method do you accept ?

Do you provide after-sale service ?

How can I know the shipment status after payment ?

Can you give us the best price?

Can your company provide shipping?